MMC Guest Services Group delivers hospitality-grade indoor mobility for large-format destination retail environments across the Upper Midwest.

Mall Mobility Concierge is a professionally operated amenity built on airport-standard mobility principles, adapted for the modern mall. We reduce fatigue across long interior corridors, help guests continue shopping across wings and levels, and provide reliable support for seniors and mobility-limited visitors.

MMC is designed to feel seamless on property. Trained operators provide walking-pace, safety-first coverage through structured zones and repeatable loops, with clear coordination alongside Guest Services, Security, and Operations. The result is visible service presence, consistent standards, and a guest experience that feels cared for.

We are indoor only. We do not provide exterior, parking-lot, or off-property rides, and we are not a transportation company.

For property leadership teams, MMC adds a high-touch mobility layer that complements existing guest services without creating additional management workload.